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1. About these terms
1.1. You acknowledge and agree that by using our Services as a Vendor, you have read, understand and agree to be bound by these Terms and Conditions for use by Vendor of smartME Services ("T&Cs for Vendors"). If you do not agree to these T&Cs for Vendors, then you have no right to use the Services as a Vendor.
1.2. These T&Cs for Vendors form a binding agreement between you and smartME, upon your registration for a smartME Account for Vendors. We reserve the right to amend these T&Cs for Vendors from time to time. The modified version of these T&Cs for Vendors will be available at our website at www.trustmechain.com/smartME. Your continued use of the Services will be deemed to be acceptance of any updated version of the T&Cs for Vendors.
1.3. In these T&Cs for Vendors:
(a) "Affiliate", in relation to a person, means any: (i) subsidiary or holding company of that person; and (ii) a company with an ultimate holding company in common with that person, and a holding company or subsidiary means a holding company or a subsidiary (as the case may be) as defined in section 13 and section 15 of the Companies Ordinance (Cap. 622).
(b) "Confidential Information" means any commercial or technical information in whatever form which would be regarded as confidential by a reasonable business person.
(c) "Content" means any information, documents, data, text, software, music, sound, photographs, graphics, video, messages and other materials.
(d) "EAA" means the Estate Agents Authority of Hong Kong.
(e) "EAO" means the Estate Agents Ordinance (Cap. 511).
(f) "Estate Agency Agreement" has the meaning as defined in section 2 of the EAO.
(g) "Estate Agent" has the meaning as defined in section 2 of the EAO.
(h) "Event of Force Majaure" means an event beyond the reasonable control of a Party, including epidemic or pandemic, a strike, lock out or other form of industrial action, outbreak of hostilities, riot, civil disturbance or acts of terrorism, collapse of buildings, acts of God, fire, explosion, drought, earthquake, flood or other natural disaster, or theft or malicious damage, interruption or failure of utility service.
(i) "HKD" means Hong Kong dollars, the lawful currency of Hong Kong.
(j) "IPR" means all and any patents, trade marks, services marks, registered designs, utility models, design rights, rights in inventions, trade secrets and other confidential information, know-how business or trade names (including Internet domain names and email address names), copyrights, database rights, semi-conductor topography rights, and all other intellectual and industrial property and rights of a similar or corresponding nature in any part of the world, whether registered or not or capable of registration or not, and including any right to apply for any of the foregoing rights and the right to sue for infringements of any of the forgoing rights.
(k) "Licensed Estate Agent" has the meaning as defined in section 2 of the EAO.
(l) "Licensed Salesperson" has the meaning as defined in section 2 of the EAO.
(m) "Party" means ssmartME or you, and "Parties" mean both of them.
(n) "PDPO" means the Personal Data (Privacy) Ordinance (Cap. 486).
(o) "Purchaser" has the meaning as defined in section 2 of the EAO.
(p) "Salesperson" has the meaning as defined in section 2 of the EAO.
(q) "Services" meanings smartME website, smartME mobile application, smartME Account and other services provided by smartME.
(r) "smartME", "we", "our" or "us" means smartME Corporation Limited (company number: 2768433), incorporated and registered in Hong Kong, whose registered office is at 17th Floor, Wheelock House 20 Pedder Street, Central, Hong Kong.
(s) "smartME Account" means the user account maintained by smartME in relation to provision of our service to you, including:
(i) the smartME Account for Estate Agents and Salespersons;
(ii) the smartME Account for Vendors; and
(iii) the smartME Account for Purchasers.
(t) "Term" means the period from the registration of your smartME Account for Vendors until your agreement with smartME formed under these T&Cs for Vendors terminates according to these Clauses or otherwise by law.
(u) "Vendor" has the meaning as defined in section 2 of the EAO.
1.4. Unless otherwise specified,
(a) words in singular include the plural and vice versa and words in one gender include any other gender;
(b) a reference to a statute or a statutory provision includes any subordinate legislation made under it, any repealed statute or statutory provision which it re-enacts, and any statute or statutory provision which modifies or supersedes it;
(c) a reference to a Party includes its successors in title and permitted assigns;
(d) a "person" includes any individual, firm, body corporate, association, partnership, government, state (whether or not having a separate legal personality);
(e) a "Clause" means a clause of these T&Cs for Vendors;
(f) the headings are inserted for convenience only and shall not affect interpretation of these T&Cs for Vendors; and
(g) the words "including" and "in particular" (or similar) shall not limit the generality of any preceding words.
2. Our contract with you
2.1 When you register to create a smartME Account, we will send a one-time password to the mobile number provided by you so as to verify that you are owner of such mobile number.
2.2 The same individual person may use the Services as an Estate Agent or a Salesperson, a Vendor and/or a Purchaser. You shall create a suitable type of smartME Account based on the capacity in your use of the Services.
2.3 You shall not hold more than one account for each type of smartME Account at any time.
2.4 These T&Cs for Vendors only govern your use of the Services in connection with your smartME Account for Vendors, but not other types of smartME Account.
2.5 Our Services is provided without charge as at the date of these T&Cs for Vendors. We reserve the right to charge a fee for your use of the Services, provided that we will provide not less than 7 days' notice to you before we implement any change in the fee arrangement.
3. Use of the Services
3.1 You shall provide accurate, complete and up-to-date information for use of the Services.
3.2 You shall immediately notify us of any unauthorised use of your smartME Account or any other breach of security. Subject to Clause 9.1, we shall not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your smartME Account secure.
3.3 smartME reserves the right to log off smartME Accounts that are inactive for a reasonable period of time.
3.4 smartME is not a Licensed Estate Agent, Licensed Salesperson, a Vendor or a Purchaser; and we are not an agent of them. We do not endorse any person, whether or not he holds a smartME Account. You are solely responsible for identifying and verifying the identity and licence qualification of any person with whom you have transactions in your use of the Services.
3.5 We provide the Services to enable the use of signatures in electronic form. The legal status of such signatures can vary depending on the applicable jurisdiction, the purpose for which the signatures are used and other circumstances that may be relevant under applicable law. It is your responsibility to ensure that signatures obtained or provided by means of the Services have the desired legal effect.
3.6 You shall:
(a) in your use of the Services, comply with all applicable laws, regulations and guidelines, including the PDPO;
(b) ensure you have all necessary permission and consents in place in relation to your use of the Services;
(c) ensure safekeeping of log in details of and access to your smartME Account is confined to yourself, and protect against unauthorised use of your smartME Account;
(d) follow the instructions contained in any notice that we send you in respect of the Services;
(e) inform us in writing as soon as possible if you receive any complaint or claim by a third party in relation to the Services;
(f) inform us immediately if there is any change in information contained in your smartME Account;
(a) backup all Content relevant to transactions in relation to your use of the Services, and you agree that smartME reserves the right to remove any Content from its system or Services at any time.
3.7 In using the Services, you shall not:
(a) upload, post, email or otherwise transmit any Content that is unlawful, infringes any third party IPR, unauthorised, breaches any obligation of confidence, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
(b) impersonate any person or falsely state or otherwise misrepresent your affiliation with a person;
(c) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
(d) upload, post, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas that are designated for such purpose;
(e) upload, post, email or otherwise transmit any Content that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(f) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
(g) interfere with the Services of another user or network or any act relating to the circumvention of security measures;
(h) access resources programmatically, including using automated scripts or bots,;
(i) create, or facilitate the creation of, additional registration accounts or other technology for the purpose of accessing, or facilitating third party access to, the Services without permission;
(j) overburden, impair or otherwise affect the integrity of the Services in any other way;
(k) engage in any screen scraping or data scraping in connection with the Services; or
(l) modify, create derivative works from, resell or redistribute the Services and/or Content available on our Services in any way.
3.8 You agree that any of the above activities in Clause 3.7 are considered prohibited usage and will result in immediate suspension or cancellation of your smartME Account or other Services.
3.9 You agree that only you or the person whom you act for and on behalf of, and not smartME, are:
(a) a party to any of your documents, including any Estate Agency Agreement, in connection with your use of the Services; and
(b) wholly responsible and liable for any legal matter arising from your use of the Service, any Estate Agency Agreement or from your Content, with any other party.
3.10 smartME has no responsibility or liability:
(a) for verifying or confirming the identity, licence qualification, authority or title ownership of the person with whom you sign any documents in your use of the Services;
(b) in respect of any legal status of Content that is transmitted or received by the Services or for the legal status or legal validity for any actions performed in the course of the use of the Services by you or any other party;
(c) for the deletion or failure to store any records and other communications or other Content maintained or transmitted or received by the Service, although we will use reasonable endeavours, but, like all web services, you should keep your own copies of your Content;
(d) for ensuring that the person signing the document is your intended signatory, and does not guarantee any availability of Content (including signing logs);
(e) for successful completion of any signing process or due execution of any document;
(f) for suitability of any form or document or other Content provided by the Services;
(g) for any communication or disputes between you and the person with whom you sign any document in your use of the Service, or with any other third party; or
(h) for any Content or services provided to you by other users or any third party.
3.11 Third party advertisements may be linked or found in your use of the Services. Nothing contained in our Services is an offer or promise by smartME to provide any third party services or products.
4. Content and privacy policy
4.1 smartME does not control the Content transmitted via the Services and, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will the Company be liable in any way for any Content, including liability for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via the Services.
4.2 smartME shall have the right (but not the obligation) in their sole discretion to refuse, move or remove any Content that is available via the Services that violates these T&Cs for Vendors or is otherwise objectionable in our reasonable opinion. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.
4.3 You agree that we will have access to information of Vendors and Purchasers with whom you have transactions in your use of the Services.
4.4 You agree to our privacy policy available at https://www.trustmechain.com/ smartme.
5. For the avoidance of doubt, smartME is solely a data processor (as defined in the PDPO) of Estate Agents and Salespersons, in relation to any Hong Kong identity card, passport or travel permit number or copy ("ID Data") provided by you in your use of the Services. Your Estate Agents and Salespersons are solely responsible for use of your ID Data and for identify and verifying your identity in your use of the Services.Services availability
5.1 smartME uses commercially reasonable endeavours to make the Services available 24 hours a day, seven days a week, except for planned or unplanned maintenance. We will try and ensure all maintenance is not carried out during office hours and to give you as much advance notice of any maintenance as we can.
5.2 smartME shall have the sole discretion to partially or entirely terminate, suspend or alter the scope of the Services at any time without prior notice.
5.3 You are solely responsible for procuring and maintaining your network connections and telecommunications links from your systems to our Services. We are not liable for any delays, delivery failures and any other loss or damage arising from or relating to your network connections or telecommunications links or caused by the Internet.
5.4 smartME does not warrant that your use of the Services will be uninterrupted or error-free; or that the Services and/or Content obtained by you through the Services will meet your requirements.
5.5 smartME shall not be responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Services and Content may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
5.6 The Services are provided "as is" and "as available". smartME expressly excludes and disclaims any warranty, under or arising out of these T&Cs for Vendors, whether express, implied or statutory, including any warranty of:
(a) merchantability;
(b) fitness for a particular purpose;
(c) or non-infringement of any third party rights;
(d) availability or continuity of Service; or
(e) accuracy, completeness, relevance or timeliness of Content.
6. Warranties and representations
6.1 You warrant and represent (as separate warranties and representations) to smartME that:
(a) you are at least 18 years of age;
(b) you have all requisite power and authority to use the Services and be bound by these T&Cs for Vendors;
(c) if you act for and on behalf of another person which is the landlord of the property (the "Landlord"), the use of the Services and performance of obligations under these T&Cs for Vendors have been duly authorised by the Landlord, and you are authorised to sign documents in your use of the Services for and on behalf of the Landlord;
(d) you have obtained all consents, permissions and licenses necessary to enable you to perform your obligations and grant all IPR licence under these T&Cs for Vendors and use the Services;
(e) you are not a party to any contracts or other arrangements, where the performance or non-performance of your obligations could reasonably be expected to hinder or prevent your performance of your obligations under these T&Cs for Vendors; and
(f) there are no actions, suits, proceedings or regulatory investigations pending or threatened against that might be reasonably expected to have an adverse effect on the performance of your obligations under these T&Cs for Vendors.
7. Intellectual property rights and confidentiality
7.1 All IPR in the Services and in any new Content arising out of your use of the Services shall be vested in smartME or its designated person.
7.2 Save as expressly provided in these T&Cs for Vendors, you are not granted any rights, licence, interest or title in any IPR in the Services or in other intellectual property owned by or licensed to smartME. For the avoidance of doubt, you are not granted any right, licence, interest of title to use the trade name, trade mark or logo of smartME.
7.3 smartME grants you a revocable, non-transferable and non-exclusive licence to use the Services during the Term; provided that you do not copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicence, grant a security interest in or otherwise transfer any right in the Services.
7.4 You grant to, and procure the relevant IPR owners grant to, smartME an irrevocable, perpetual, transferrable, non-exclusive and royalty-free licence to use and to sublicense other person to use Content provided by you to smartME in your use of the Services.
7.5 Except with the consent of the disclosing Party or as required by law, a court order or by any relevant regulatory or government authority, or to the extent that information has come into the public domain through no fault of the receiving Party, each Party shall treat as confidential any Confidential Information of the other Party.
8. Indemnity
8.1 You shall defend, indemnify smartME and its Affiliates, and keep them indemnified, against claims, actions, proceedings, losses, damages, expenses and costs (including court costs and reasonable legal fees) arising out of or in connection with the your use of the Services, provided that:
(a) you are given prompt notice of any such claim;
(b) smartME provides reasonable co-operation to you in the defence and settlement of such claim, at your expense; and
(c) you are given sole authority to defend or settle the claim.
9. Liability
9.1 Nothing in these T&Cs for Vendors shall limit or exclude any Party's liability for death or personal injury caused by negligence, fraudulent misrepresentation, or anything else which it cannot by law limit or exclude its liability.
9.2 Subject to Clause 9.1, smartME's total liability (if any) to you, including any liability for any acts or omissions of our employees, agents, contractors, in respect of:
(a) any breach of the contract however arising; and
(b) any representation, statement or tortious act or omission (including negligence) arising under or in connection with theses T&Cs for Vendors, shall be limited to an amount equal to HKD1,000.
9.3 Subject to Clause 9.1, each Party shall not be liable for the following loss or damage, whether arising in tort (including negligence), contract or breach of statutory duty:
(a) loss of profits;
(b) loss of business;
(c) loss of contracts;
(d) loss of personal data or information;
(e) loss of revenue;
(f) loss of bargain;
(g) loss of goodwill;
(h) loss of anticipated savings; or
(i) any indirect or consequential loss.
10. Term and termination
10.1 You may cancel your smartME Account for Vendors at any time, by giving 30 days' written notice to us.
10.2 Your agreement with smartME formed under these T&Cs for Vendors shall terminate upon the cancellation of your smartME Account for Vendors , whether due to your request according to Clause 10.1, due to cancellation at the discretion of smartME or otherwise.
10.3 Without prejudice to any right or remedy of any Party, smartME may terminate the agreement formed under these T&Cs for Vendors with immediate effect, if:
(a) you breach any of the warranty or representation in these T&Cs for Vendors;
(b) you commit a material breach of these T&Cs for Vendors; or
(c) you or the Landlord become(s) bankrupt, or a court of competent jurisdiction makes an order your bankruptcy, or you or the Landlord take(s) any steps to appoint a receiver or administrator to take possession of or sell assets or yours or the Landlord, or you or the Landlord is/are unable to pay the debts (within the meaning under section 178 of Companies (Winding Up and Miscellaneous Provisions) Ordinance (Cap. 32).
10.4 Termination of your agreement with smartME formed under these T&Cs for Vendors shall not affect any rights or obligations of accrued to a Party before the date of termination.
10.5 Clauses 7 to 11 shall survive termination of the agreement for any reason.
11. General
11.1 Neither Party shall be deemed to be in breach of these T&Cs for Vendors, or otherwise liable to other Party, by reason of any delay in performance or non-performance of any of its obligations under these T&Cs for Vendors to the extent that such delay or non-performance is due to an Event of Force Majeure.
11.2 Except as expressly provided in these T&Cs for Vendors, the rights, powers and remedies conferred on any Party by these T&Cs for Vendors are cumulative and are additional and without prejudice to any right, power or remedy which it may have under general law or otherwise.
11.3 These T&Cs for Vendors set out the entire agreement and understanding between the Parties and supersede all prior agreements, understandings or arrangements (whether oral or written) in respect of the subject matter of these T&Cs for Vendors. Each Party does not rely, and has not relied, on any representation , statement, warranty of other term made to or by any person, except as expressly contained in these T&Cs for Vendors.
11.4 You shall not assign, charge or otherwise encumber your agreement with smartME formed under these T&Cs for Vendors or any right, benefit or interest under them. smartME may assign the benefit of these T&Cs to any person without your consent.
11.5 No variation of these T&Cs for Vendors shall be valid unless it is in writing.
11.6 No express term of these T&Cs for Vendors is enforceable pursuant to Contracts (Rights of Third Parties) Ordinance (Cap. 623) by any person who is not a Party, except that any Affiliate of smartME may rely on and enforce indemnity provisions of these T&Cs for Vendors (including Clause 8) in their own right.
11.7 To the extent that any Clause or term of these T&Cs for Vendors is found by any court or competent authority to be invalid, unlawful or unenforceable, that Clause or term shall be deemed bot to be a part of these T&Cs for Vendors, and shall not affect the enforceability of the remainder of these T&Cs for Vendors.
11.8 No single or partial exercise, or failure or delay in exercising any right, power or remedy by any Party, shall constitute a waiver by that Party of, or impair or preclude any further exercise of, that or any right, power or remedy arising under these T&Cs for Vendors or otherwise.
11.9 Nothing in these T&Cs for Vendors shall create any partnership or joint venture between the Parties, or render a Party an agent of another.
11.10 In case of conflict between the English and Chinese versions of these T&Cs, the English version shall prevail.
11.11 Save as specified otherwise, each Party shall near its own costs and expenses incurred in relation to the execution and implementation of these T&Cs for Vendors.
11.12 Whenever new products or services are introduced on the Site as part of the Services, your use of such Services will be subject to these Terms and Conditions unless we notify you otherwise. We reserve the right, in our sole discretion, to modify or update these Terms and Conditions at any time and from time to time. We will notify you of any changes to these Terms and Conditions by notice on this Site.
11.13 These T&Cs for Vendors and any disputes, claim or obligation (whether contractual or non-contractual) arising out of or in connection with them, its subject matter or formation, shall be governed by Hong Kong law.
11.14 Any dispute, controversy, difference or claim arising out of or relating to these T&Cs for Vendors, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one.
1. About these terms
1.1. You acknowledge and agree that by using our Services as an Estate Agent or a Salesperson, you have read, understand and agree to be bound by these Terms and Conditions for use by Estate Agents and Salespersons of smartME Services ("T&Cs for Estate Agents and Salespersons"). If you do not agree to these T&Cs for Estate Agents and Salespersons then you have no right to use the Services as an Estate Agent or a Salesperson.
1.2. These T&Cs for Estate Agents and Salespersons form a binding agreement between you and smartME, upon your registration for a smartME Account for Licensed Estate Agents and Salespersons. We reserve the right to amend these T&Cs for Estate Agents and Salespersons from time to time. The modified version of these T&Cs for Estate Agents and Salespersons will be available at our website at https://www.trustmechain.com/smartme. Your continued use of the Services will be deemed to be acceptance of any updated version of the T&Cs for Estate Agents and Salespersons.
1.3. In these T&Cs for Estate Agents and Salespersons:
(a) "Affiliate", in relation to a person, means any: (i) subsidiary or holding company of that person; and (ii) a company with an ultimate holding company in common with that person, and a holding company or subsidiary means a holding company or a subsidiary (as the case may be) as defined in section 13 and section 15 of the Companies Ordinance (Cap. 622).
(b) "Confidential Information" means any commercial or technical information in whatever form which would be regarded as confidential by a reasonable business person.
(c) "Content" means any information, documents, data, text, software, music, sound, photographs, graphics, video, messages and other materials.
(d) "EAA" means the Estate Agents Authority of Hong Kong.
(e) "EAO" means the Estate Agents Ordinance (Cap. 511).
(f) "Estate Agency Agreement" has the meaning as defined in section 2 of the EAO.
(g) "Estate Agent" has the meaning as defined in section 2 of the EAO.
(h) "Event of Force Majaure" means an event beyond the reasonable control of a Party, including epidemic or pandemic, a strike, lock out or other form of industrial action, outbreak of hostilities, riot, civil disturbance or acts of terrorism, collapse of buildings, acts of God, fire, explosion, drought, earthquake, flood or other natural disaster, or theft or malicious damage, interruption or failure of utility service.
(i) "HKD" means Hong Kong dollars, the lawful currency of Hong Kong.
(j) "IPR" means all and any patents, trade marks, services marks, registered designs, utility models, design rights, rights in inventions, trade secrets and other confidential information, know-how business or trade names (including Internet domain names and email address names), copyrights, database rights, semi-conductor topography rights, and all other intellectual and industrial property and rights of a similar or corresponding nature in any part of the world, whether registered or not or capable of registration or not, and including any right to apply for any of the foregoing rights and the right to sue for infringements of any of the forgoing rights.
(k) "Licensed Estate Agent" has the meaning as defined in section 2 of the EAO.
(l) "Licensed Salesperson" has the meaning as defined in section 2 of the EAO.
(m) "Party" means smartME or you, and "Parties" mean both of them.
(n) "PDPO" means the Personal Data (Privacy) Ordinance (Cap. 486).
(o) "Purchaser" has the meaning as defined in section 2 of the EAO.
(p) "Salesperson" has the meaning as defined in section 2 of the EAO.
(q) "Services" meanings smartME website, smartME mobile application, smartME Account and other services provided by smartME.
(r) "smartME", "we", "our" or "us" means smartME Corporation Limited (company number: 2768433), incorporated and registered in Hong Kong, whose registered office is at 1717th Floor, Wheelock House 20 Pedder Street, Central, Hong Kong.
(s) "smartME Account" means the user account maintained by smartME in relation to provision of our service to you, including:
(i) the smartME Account for Estate Agents and Salespersons;
(ii) the smartME Account for Vendors; and
(iii) the smartME Account for Purchasers.
(t) "Term" means the period from the registration of your smartME Account for Estate Agents and Salespersons until your agreement with smartME formed under these T&Cs for Estate Agents and Salespersons terminates according to these Clauses or otherwise by law.
(u) "Vendor" has the meaning as defined in section 2 of the EAO.
(v) "Your Licensed Estate Agent", in relation to a Licensed Salesperson, means the Licensed Estate Agent which employs him or of which he is a Director.
1.4. Unless otherwise specified,
(a) words in singular include the plural and vice versa and words in one gender include any other gender;
(b) a reference to a statute or a statutory provision includes any subordinate legislation made under it, any repealed statute or statutory provision which it re-enacts, and any statute or statutory provision which modifies or supersedes it;
(c) a reference to a Party includes its successors in title and permitted assigns;
(d) a "person" includes any individual, firm, body corporate, association, partnership, government, state (whether or not having a separate legal personality);
(e) a "Clause" means a clause of these T&Cs for Estate Agents and Salespersons;
(f) the headings are inserted for convenience only and shall not affect interpretation of these T&Cs for Estate Agents and Salespersons; and
(g) the words "including" and "in particular" (or similar) shall not limit the generality of any preceding words.
2. Our contract with you
2.1 When you register to create a smartME Account, we will send a one-time password to the mobile number provided by you so as to verify that you are owner of such mobile number.
2.2 The same individual person may use the Services as an Estate Agent or a Salesperson, a Vendor and/or a Purchaser. You shall create a suitable type of smartME Account based on the capacity in your use of the Services.
2.3 You shall not hold more than one account for each type of smartME Account at any time.
2.4 These T&Cs for Estate Agents and Salespersons only govern your use of the Services in connection with your smartME Account for Estate Agents and Salespersons, but not other types of smartME Account.
2.5 Our Services is provided without charge as at the date of these T&Cs for Estate Agents and Salespersons. We reserve the right to charge a fee for your use of the Services, provided that we will provide not less than 7 days' notice to you before we implement any change in the fee arrangement.
3. Use of the Services
3.1 You shall provide accurate, complete and up-to-date information for use of the Services.
3.2 You shall immediately notify us of any unauthorised use of your smartME Account or any other breach of security. Subject to Clause 9.1, we shall not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your smartME Account secure.
3.3 smartME reserves the right to log off smartME Accounts that are inactive for a reasonable period of time.
3.4 smartME is not a Licensed Estate Agent, Licensed Salesperson, a Vendor or a Purchaser; and we are not an agent of them. We do not endorse any person, whether or not he holds a smartME Account.
3.5 We provide the Services to enable the use of signatures in electronic form. The legal status of such signatures can vary depending on the applicable jurisdiction, the purpose for which the signatures are used and other circumstances that may be relevant under applicable law. It is your responsibility to ensure that signatures obtained or provided by means of the Services have the desired legal effect.
3.6 You shall:
(a) in your use of the Services, comply with all applicable laws, regulations, guidelines, circulars, including the EAO, "Information Security and Privacy Protection Policy and Guidelines for Estate Agents" issued by EAA, the Unsolicited Electronic Messages Ordinance (Cap. 593) and the PDPO;
(b) ensure you have all necessary permission and consents in place in relation to your use of the Services;
(c) ensure safekeeping of log in details of and access to your smartME Account is confined to yourself, and protect against unauthorised use of your smartME Account;
(d) follow the instructions contained in any notice that we send you in respect of the Services;
(e) inform us in writing as soon as possible if you receive any complaint or claim by a third party in relation to the Services;
(f) inform us immediately if there is any change in information contained in your smartME Account, including the following:
(i) in case you are an Estate Agent, you shall immediately notify us if you cease to be a Licensed Estate Agent or if any Licensed Salesperson ceases to be your employee or Director; and
(ii) in case you are a Salesperson, you shall immediately notify us if you cease to be a Licensed Salesperson or you change your employment or Directorship with another Licensed Estate Agent; and
(a) backup all Content relevant to transactions in relation to your use of the Services, and you agree that smartME reserves the right to remove any Content from its system or Services at any time.
3.7 In using the Services, you shall not:
(a) upload, post, email or otherwise transmit any Content that is unlawful, infringes any third party IPR, unauthorised, breaches any obligation of confidence, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
(b) impersonate any person or falsely state or otherwise misrepresent your affiliation with a person;
(c) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
(d) upload, post, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas that are designated for such purpose;
(e) upload, post, email or otherwise transmit any Content that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(f) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
(g) interfere with the Services of another user or network or any act relating to the circumvention of security measures;
(h) access resources programmatically, including using automated scripts or bots,;
(i) create, or facilitate the creation of, additional registration accounts or other technology for the purpose of accessing, or facilitating third party access to, the Services without permission;
(j) overburden, impair or otherwise affect the integrity of the Services in any other way;
(k) engage in any screen scraping or data scraping in connection with the Services; or
(l) modify, create derivative works from, resell or redistribute the Services and/or Content available on our Services in any way.
3.8 You agree that any of the above activities in Clause 3.7 are considered prohibited usage and will result in immediate suspension or cancellation of your smartME Account or other Services.
3.9 You agree that only you and Your Licensed Estate Agent (as the case may be), and not smartME, are:
(a) a party to any of your documents, including any Estate Agency Agreement, in connection with your use of the Services; and
(b) wholly responsible and liable for any legal matter arising from your use of the Service, any Estate Agency Agreement or from your Content, with any other party.
3.10 If you are a Licensed Salespersons, you agree that we may disclose Content and information in connection with your use of the Services to Your Licensed Estate Agent.
3.11 smartME has no responsibility or liability:
(a) for verifying or confirming the identity, licence qualification, authority or title ownership of the person with whom you sign any documents in your use of the Services;
(b) in respect of any legal status of Content that is transmitted or received by the Services or for the legal status or legal validity for any actions performed in the course of the use of the Services by you or any other party;
(c) for the deletion or failure to store any records and other communications or other Content maintained or transmitted or received by the Service, although we will use reasonable endeavours, but, like all web services, you should keep your own copies of your Content;
(d) for ensuring that the person signing the document is your intended signatory, and does not guarantee any availability of Content (including signing logs);
(e) for successful completion of any signing process or due execution of any document;
(f) for suitability of any form or document or other Content provided by the Services;
(g) for any Content exchanged through and/or signed by use of the Services;
(h) for any communication or disputes between you and the person with whom you sign any document in your use of the Service, or with any other third party;
(i) for your compliance with law, regulations, guidelines or circular applicable to you as an Estate Agent, Salesperson or otherwise.
3.12 Third party advertisements may be linked or found in your use of the Services. Nothing contained in our Services is an offer or promise by smartME to provide any third party services or products.
4. Content and privacy policy
4.1 smartME does not control the Content transmitted via the Services and, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will the Company be liable in any way for any Content, including liability for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via the Services.
4.2 smartME shall have the right (but not the obligation) in their sole discretion to refuse, move or remove any Content that is available via the Services that violates these T&Cs for Estate Agents and Salespersons or is otherwise objectionable in our reasonable opinion. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.
4.3 You agree to our privacy policy available at https://www.trustmechain.com/smartme.
4.4 For the avoidance of doubt, smartME is solely a data processor (as defined in the PDPO) of you, in relation to any Hong Kong identity card, passport or travel permit number or copy ("ID Data") provided by the person with whom you have transactions in your use of the Services. You are solely responsible for use of ID Data and for identify and verifying your counterparty's identity in your use of the Services.
5. Services availability
5.1 smartME uses commercially reasonable endeavours to make the Services available 24 hours a day, seven days a week, except for planned or unplanned maintenance. We will try and ensure all maintenance is not carried out during office hours and to give you as much advance notice of any maintenance as we can.
5.2 smartME shall have the sole discretion to partially or entirely terminate, suspend or alter the scope of the Services at any time without prior notice.
5.3 You are solely responsible for procuring and maintaining your network connections and telecommunications links from your systems to our Services. We are not liable for any delays, delivery failures and any other loss or damage arising from or relating to your network connections or telecommunications links or caused by the Internet.
5.4 smartME does not warrant that your use of the Services will be uninterrupted or error-free; or that the Services and/or Content obtained by you through the Services will meet your requirements.
5.5 smartME shall not be responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Services and Content may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
5.6 The Services are provided "as is" and "as available". smartME expressly excludes and disclaims any warranty, under or arising out of these T&Cs for Estate Agents and Salespersons, whether express, implied or statutory, including any warranty of:
(a) merchantability;
(b) fitness for a particular purpose;
(c) or non-infringement of any third party rights;
(d) availability or continuity of Service; or
(e) accuracy, completeness, relevance or timeliness of Content.
6. Warranties and representations
6.1 You warrant and represent (as separate warranties and representations) to smartME that:
(a) you are a Licensed Estate Agent or a Licensed Salesperson;
(b) you are at least 18 years of age;
(c) you have all requisite power and authority to use the Services and be bound by these T&Cs for Estate Agents and Salespersons;
(d) if you are a Licensed Salesperson, the use of the Services and performance of obligations under these T&Cs for Estate Agents and Salespersons have been duly authorised by Your Licensed Estate Agent, and you are authorised by Your Licensed Estate Agent to sign document for and on behalf of Your Licensed Estate Agent;
(e) you have obtained all consents, permissions and licenses necessary to enable you to perform your obligations and grant all IPR licence under these T&Cs for Estate Agents and Salespersons and use the Services;
(f) you and/or Your Licensed Estate Agent are not a party to any contracts or other arrangements, where the performance or non-performance of your obligations could reasonably be expected to hinder or prevent your performance of your obligations under these T&Cs for Estate Agents and Salespersons; and
(g) there are no actions, suits, proceedings or regulatory investigations pending or threatened against you (or against Your Licensed Estate Agent) that might be reasonably expected to have an adverse effect on the performance of your obligations under these T&Cs for Estate Agents and Salespersons.
7. Intellectual property rights and confidentiality
7.1 All IPR in the Services and in any new Content arising out of your use of the Services shall be vested in smartME or its designated person.
7.2 Save as expressly provided in these T&Cs for Estate Agents and Salespersons, you are not granted any rights, licence, interest or title in any IPR in the Services or in other intellectual property owned by or licensed to smartME. For the avoidance of doubt, you are not granted any right, licence, interest of title to use the trade name, trade mark or logo of smartME.
7.3 smartME grants you a revocable, non-transferable and non-exclusive licence to use the Services during the Term; provided that you do not copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicence, grant a security interest in or otherwise transfer any right in the Services.
7.4 You grant to, and procure the relevant IPR owners grant to, smartME an irrevocable, perpetual, transferrable, non-exclusive and royalty-free licence to use and to sublicense other person to use Content provided by you to smartME in your use of the Services.
7.5 Except with the consent of the disclosing Party or as required by law, a court order or by any relevant regulatory or government authority, or to the extent that information has come into the public domain through no fault of the receiving Party, each Party shall treat as confidential any Confidential Information of the other Party.
8. Indemnity
8.1 You shall defend, indemnify smartME and its Affiliates, and keep them indemnified, against claims, actions, proceedings, losses, damages, expenses and costs (including court costs and reasonable legal fees) arising out of or in connection with the your use of the Services, provided that:
(a) you are given prompt notice of any such claim;
(b) smartME provides reasonable co-operation to you in the defence and settlement of such claim, at your expense; and
(c) you are given sole authority to defend or settle the claim.
9. Liability
9.1 Nothing in these T&Cs for Estate Agents and Salespersons shall limit or exclude any Party's liability for death or personal injury caused by negligence, fraudulent misrepresentation, or anything else which it cannot by law limit or exclude its liability.
9.2 Subject to Clause 9.1, smartME's total liability (if any) to you, including any liability for any acts or omissions of our employees, agents, contractors, in respect of:
(a) any breach of the contract however arising; and
(b) any representation, statement or tortious act or omission (including negligence) arising under or in connection with theses T&Cs for Estate Agents and Salespersons, shall be limited to an amount equal to HKD5,000.
9.3 Subject to Clause 9.1, each Party shall not be liable for the following loss or damage, whether arising in tort (including negligence), contract or breach of statutory duty:
(a) loss of profits;
(b) loss of business;
(c) loss of contracts;
(d) loss of personal data or information;
(e) loss of revenue;
(f) loss of bargain;
(g) loss of goodwill;
(h) loss of anticipated savings; or
(i) any indirect or consequential loss.
10. Term and termination
10.1 You may cancel your smartME Account for Estate Agents and Salespersons at any time, by giving 30 days' written notice to us.
10.2 Your agreement with smartME formed under these T&Cs for Estate Agents and Salespersons shall terminate upon the cancellation of your smartME Account for Estate Agents and Salespersons, whether due to your request according to Clause 10.1, due to cancellation at the discretion of smartME or otherwise.
10.3 Without prejudice to any right or remedy of any Party, smartME may terminate the agreement formed under these T&Cs for Estate Agents and Salespersons with immediate effect, if:
(a) you breach any of the warranty or representation in these T&Cs for Estate Agents and Salespersons;
(b) you commit a material breach of these T&Cs for Estate Agents and Salespersons;
(c) you, or Your Licensed Estate Agent:
(i) become(s) bankrupt or insolvent;
(ii) pass(es) a resolution for winding-up or a court of competent jurisdiction makes an order for the bankruptcy or liquidation;
(iii) take(s) any steps to appoint a receiver or administrator to take possession of or sell assets of yours or Your Licensed Estate Agent;
(iv) cease(s) to do business at any time for 30 consecutive days; or
(v) are/is unable to pay your/its debts (within the meaning under section 178 of Companies (Winding Up and Miscellaneous Provisions) Ordinance (Cap. 32).
10.4 Termination of your agreement with smartME under these T&Cs for Estate Agents and Salespersons shall not affect any rights or obligations of accrued to a Party before the date of termination.
10.5 Clauses 7 to 11 shall survive termination of the agreement for any reason.
11. General
11.1 Neither Party shall be deemed to be in breach of these T&Cs for Estate Agent, or otherwise liable to other Party, by reason of any delay in performance or non-performance of any of its obligations under these T&Cs for Estate Agents and Salespersons to the extent that such delay or non-performance is due to an Event of Force Majeure.
11.2 Except as expressly provided in these T&Cs for Estate Agents and Salespersons, the rights, powers and remedies conferred on any Party by these T&Cs for Estate Agents and Salespersons are cumulative and are additional and without prejudice to any right, power or remedy which it may have under general law or otherwise.
11.3 These T&Cs for Estate Agents and Salespersons set out the entire agreement and understanding between the Parties and supersede all prior agreements, understandings or arrangements (whether oral or written) in respect of the subject matter of these T&Cs for Estate Agents and Salespersons. Each Party does not rely, and has not relied, on any representation , statement, warranty of other term made to or by any person, except as expressly contained in these T&Cs for Estate Agents and Salespersons.
11.4 You shall not assign, charge or otherwise encumber these T&Cs for Estate Agents and Salespersons or any right, benefit or interest under them. smartME may assign the benefit of these T&Cs to any person without your consent.
11.5 No variation of these T&Cs for Estate Agents and Salespersons shall be valid unless it is in writing.
11.6 No express term of these T&Cs for Estate Agents and Salespersons is enforceable pursuant to Contracts (Rights of Third Parties) Ordinance (Cap. 623) by any person who is not a Party, except that any Affiliate of smartME may rely on and enforce indemnity provisions of these T&Cs for Estate Agent and Salespersons (including Clause 8) in their own right.
11.7 To the extent that any Clause or term of these T&Cs for Estate Agents and Salespersons is found by any court or competent authority to be invalid, unlawful or unenforceable, that Clause or term shall be deemed bot to be a part of these T&Cs for Estate Agents and Salespersons, and shall not affect the enforceability of the remainder of these T&Cs for Estate Agents and Salespersons.
11.8 No single or partial exercise, or failure or delay in exercising any right, power or remedy by any Party, shall constitute a waiver by that Party of, or impair or preclude any further exercise of, that or any right, power or remedy arising under these T&Cs for Estate Agents and Salespersons or otherwise.
11.9 Nothing in these T&Cs for Estate Agents and Salespersons shall create any partnership or joint venture between the Parties, or render a Party an agent of another.
11.10 In case of conflict between the English and Chinese versions of these T&Cs, the English version shall prevail.
11.11 Save as specified otherwise, each Party shall near its own costs and expenses incurred in relation to the execution and implementation of these T&Cs for Estate Agents and Salespersons.
11.12 Whenever new products or services are introduced on the Site as part of the Services, your use of such Services will be subject to these Terms and Conditions unless we notify you otherwise. We reserve the right, in our sole discretion, to modify or update these Terms and Conditions at any time and from time to time. We will notify you of any changes to these Terms and Conditions by notice on this Site.
11.13 If you are a Licensed Salesperson, you irrevocably appoint Your Licensed Estate Agent as you agent to receive on your behalf in Hong Kong service of any proceedings arising out of or in connection with these T&Cs for Estate Agents and Salespersons. Such services shall be deemed completed on delivery to such agent (whether or not it is forwarded to and received by you).
11.14 These T&Cs for Estate Agents and Salespersons and any disputes, claim or obligation (whether contractual or non-contractual) arising out of or in connection with them, its subject matter or formation, shall be governed by Hong Kong law.
11.15 Any dispute, controversy, difference or claim arising out of or relating to these T&Cs for Estate Agents and Salespersons, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one.
This Privacy Policy explains how smartME Corporation Limited (hereinafter referred to as “the Company”, "we", "our" or "us") collects and uses your personal data and other information. We take all appropriate steps to protect our customers' personal data. In the course of providing our services, we need to collect and maintain personal data as defined by regulation in the Hong Kong Special Administrative Region ("Hong Kong") (e.g. in the Personal Data (Privacy) Ordinance – CAP 486, "PDPO") or the place of incorporation of our affiliated companies. We are committed to protecting the privacy, confidentiality and security of personal data by complying with the PDPO. We are equally committed to ensuring that our employees and agents uphold these obligations. As a rule, we never disclose any personal data about our customers to any non-affiliated third parties, except as described below.
When you apply for, open, or maintain an account with us or post a comment or message on our site, subscribe to our newsletter, we may collect and retain the following information: the data you provide online and on applications or other forms, or through discussions we have with you or your representatives, such as your name, address, email address and telephone number.
In general, we collect, use and disclose personal data to meet the needs of our customers and for our business purposes, including: to provide the services to you; the day-to-day operation and maintenance of accounts; to manage our global websites and services; to understand our customers and their needs; to learn about our markets and design and improve our services; to administer and process any request for information or job application; to comply with our regulatory, legal obligations, including warrants, subpoenas, court orders, or with a regulator or law enforcement agency request, and in connection with criminal investigations or to meet government tax reporting requirements; to contact you (including by way of e-mail), in response to your inquiries and comments, and to safeguard your interests; to investigate suspicious activities; and to protect our rights and property, and to conduct direct marketing activities subject to your consent (as further explained below).
We provide services to facilitate electronic execution of certain documents. We may collect information about your property transactions for the above purposes. Furthermore:
- If you are an estate agent or a salesperson for estate agency work, we may collect your information about your estate agent's licence, salesperson's licence, statement of particulars of business, business registration certificate of your licensed estate agent, business address and contact details when you register an account with us.
- If you are an individual acting for and on behalf of a corporate vendor or a corporate purchaser of property, we may collect information about your position, business registration certificate and contact details of your company.
- If you are a vendor or a purchaser of properties, to the extent permissible under applicable regulations, we may collect your Hong Kong identity card, passport number or travel permit and/or copies of such documents ("ID Data") on behalf of the estate agent or salesperson with whom you are dealing ("Your Estate Agent and Salesperson"), provided that we are only a data processor for Your Estate Agent and Salesperson of your ID Data.
- As required by applicable regulations, Hong Kong identity card or passport copy is requested to ensure accuracy of Hong Kong identity card or passport number provided by a data subject. You may choose to present your Hong Kong identity card or passport in person to smartME, or provide such copies electronically over our platform.
- smartME provides a channel for ID Data to be provided, and smartME does not compile or identify any individual based on any ID Data.
- We do not control data practice of Your Estate Agent and Salesperson or other third parties. We advise that you should read and understand separate privacy policies of Your Estate Agent and Salesperson or third parties with whom you deal with in your us of our services.
We may collect personal data from visitors to our websites and individuals who participate in a promotion, contest or survey (including online or via telephone). We may use this information to advise them of products, services and other marketing materials which may be of interest to them and related to our activities in the digital asset space. We may also invite visitors to participate in market research, surveys and similar activities. Please see details in "Direct Marketing" section below.
When you use our mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map. The information we collect includes your mobile phone operating system (i.e., Android, iOS) and your current geographical location from your mobile phone’s GPS component. The use of the GPS information is solely for the purpose of identifying the location where the scanning and authentication of the product in question is being conducted. This is important when verifying the product provenance through our traceability feature to detect any suspicious fraudulent product. The collection of GPS information only active when you use the mobile application, once you exit the application, our application will no longer collect any information from your mobile device.
If you do not want to use your location for the purposes set for the above, you should turn off the location services for the mobile application. The information we collected will not be disclosed to any other parties non for the use of any marketing activities. We will retain the collected information for as long as you use our mobile application and for a reasonable time thereafter.
When we collect personal data from you, we will indicate whether such data is mandatory or voluntary. If you do not provide personal data which is listed as mandatory, we may not be able to provide our services or products to you.
We may disclose personal data we collect, such as the categories described above, to our service providers ("Service Providers") which provide customer, communications, marketing services to us . We may also use and disclose your personal data as authorised by you. If you decide to withhold certain information, it may limit our ability to provide you with the services or products you requested.
Furthermore, we may disclose your personal data to the following entities: our affiliated companies and non-affiliated third parties ("Third Party Affiliates") for direct marketing purpose (Please see "Direct Marketing" session below); or otherwise required by applicable law. Our affiliated companies and Third Party Affiliates may be in the business of providing financial, block-chain technology, money lending and real estate products and services.
We require that commercial entities (as described above) with which we share your personal data should keep your personal data confidential. We also prohibit those entities from using or disclosing your personal data except for a limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted or required by law.
Our Service Providers must agree to contractual requirements consistent with our privacy and security policies. We prohibit our Service Providers from using personal data except for the specific purpose for which we provide it to them, and require them to comply with legal obligations applicable to the personal information at issue. Occasionally, at our discretion, we may include or offer our affiliated companies' or Third Party Affiliates' products or services on our platform. These affiliated companies and Third Party Affiliates have separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of Internet sites, information and data practice of these Third Party Affiliates. Nonetheless, we seek to protect the integrity of our platform and welcome any feedback about them.
Generally, the personal data that we collect from you will be stored in the Hong Kong. And we may store your personal data in other countries, which may have different privacy laws and standards than those in your country of residence. Your personal data may be transferred . By submitting personal data via to us, you agree to our storage, transfers and processing which may be out of Hong Kong. We will take all steps reasonably necessary to treat your personal data securely and in accordance with this Privacy Policy.
It is important to note that some or all of your personal data provided to our Service Providers, affiliated companies or Third Party Affiliates may be located outside Hong Kong You acknowledge and understand that your personal data will be subject to the applicable laws of each such jurisdiction, which may not provide for the same protection as your country of residence. For example, government entities in the Hong Kong and other countries may have certain legislative rights to access your personal data. If you have questions about our policies and practices with respect to service providers outside your jurisdiction, including the collection, use, disclosure or storage of such personal data by our service providers worldwide, you may contact us by e-mail at info@trustmechain.com.
We maintain reasonable physical, electronic, and procedural safeguards to protect your personal data. We place your account information on the secure portion of our website, using firewalls and other security technology to protect our network and systems from external attacks, and we require that you enter a unique user name and password to access your account information online. In addition, if you access information online, we may use digital certificate services to authenticate that you are transacting with our website and not the website of an impostor.
In addition to our security measures, you can also take steps to maximise your security online and to protect your confidential information. We encourage you to use strong passwords with mix of uppercase, lowercase, numbers and special symbols; passwords should never include personal data. Our support teams will never ask you for your personal data such as username or identification number via email. We will never ask for your password as we are not keeping any password in our databases. As per industry standards we are using a secure salt and hash storage. We also recommend that you protect your workplace, your computer or even your physical environment to protect your information.
We are concerned about safeguarding the confidentiality of your information. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Cookies are small bits of information that are automatically stored on your web browser in your computer that can be retrieved by www. trustmechain.com “this Site”. Cookies and similar technologies are used to identify user’s device for the following purposes:
- Temporarily allow users to carry information between pages of this Site to avoid having to re-enter that information.
- Allow us to enable the cookies setting on user’s web browser. This allows us to know whether data can be collected from user’s web browser.
- Tracking user’s visits to this Site and allow us to recognise your device. Cookies store information about your use of our services , thus enabling us to provide more features that are useful to you, to tailor the content of our services to suit your interests.
- Cookies store user login data and other preferences. Users do not have to re-enter that information when user return to this Site.
Advertising cookies, record user’s visits to our services, user response to our online advertisements, track the web pages’ that user has visited and the website links that user has followed. We use cookies information to:
- Provide online advertisements or offers on our platform or third party websites, which are most likely to interest users.
- Make our platform more relevant to user’s interests.
The above cookies may be placed on user’s device by third parties (for example, advertising networks and providers of external services like web traffic analysis services). We will not share users’ personal data with third parties, except as stated in our privacy policy.
Most browsers are initially set to accept cookies. If you prefer, you can set your browser to disable cookies. By disabling cookies, you may not be able to take full advantage of our platform.
We would like to use your personal data in direct marketing and we require your consent (which includes an indication of no objection) for that purpose. With your consent, we may (1) use your name, your address, telephone number, email address and/or account usage ("Marketing Data") to promote and market ; and (2) provide your Marketing Data to our affiliated companies and our Third Party Affiliates for them to promote and market, services, products and reward programmes of ours, our affiliated companies and our Third Party Affiliates. These services, products and reward programmes may include financial; block-chain technology, money lending, real estate services and products. We may receive some benefits for such provision of data.
If a data subject does not wish us to use his/her personal data for use in direct marketing as described above, the data subject may exercise his/her opt out right by contacting our Personal Data Privacy Officer of at telephone number 2250 1199 or email to info@trustmechain.com.
You have the right:
To check whether we hold personal data about you and of access to such personal data; To require us to correct any personal data relating to you which is inaccurate; To ascertain our policies and practices in relation to personal data ;
Personal data provided by data subjects are retained for as long as the purposes for which such data were collected continue.
Please note that before we handle your personal data access or correct request, we may ask you for additional information to verify your identity. We will only use such information to verify your identity.
By using our services, you consent to our privacy policy.
We have the right to update our privacy policy any time without notice. In case of revision, our website will point to the latest policy statement and we may make an announcement in the news section.
trustME作為區塊鏈技術的先驅，成立了香港首個以區塊鏈技術支援的商業應用平台。我們的區塊鏈平台應用在不同的範疇，例如食品防偽，金融服務及房地產，引領香港邁向智能城市。而smartME是當中一個以區塊鏈為基礎的智能房地產平台。
